The SOC: Security Operations Center

Using state-of-the-art technology and highly trained in all functions, our dispatchers ensure that proper procedures are followed, and the appropriate action is taken in each situation.

Constant and real-time contact with security officers and patrol drivers is maintained by equipping each security officer and driver with a cell phone, enabling logging incidents in real time with a real-time response.

Our Customer Commitment

Peace of Mind. Safety in your Business. Trust in Partnership.

That’s our commitment to you. At Vet-Sec, we are continuously evaluating our practices and service to ensure we’re delivering that commitment to you to the best of our ability.

Incorporating the following practices, we’re committed to your satisfaction:

• Around-the-clock access to our representatives ensures you have the information you need to alleviate any concerns you may have about our service
  
• 24/7 security operations center ensures you get the quick response your business or facilities needs
  
• Flexibility ensures that your unique and changing needs are met by our services
  
• Available ownership ensures you always have access to the knowledge, the decision-makers for answers and input
  
• Constant contact from us ensures that no input from customers goes unnoticed or considered
  
• Evaluations done by highly-trained managers ensures we are continuing to improve our service to you

This is our commitment to you.